
Agency quality – how do you spot the stinkers?
OK, you lovely in-house marketing managers and directors (a.k.a. “clients”)… …it’s time to turn the tables and look at the good, the bad and the

OK, you lovely in-house marketing managers and directors (a.k.a. “clients”)… …it’s time to turn the tables and look at the good, the bad and the

If the answer to this was easy, there would be no quality disappointments for management. Yet it’s a dilemma that has come up in conversation

Where are your skills gaps? Last time, I looked at the necessity – both ethical and commercial – of integrating ESG into your business strategy.

How often do you hear that from colleagues? But surely, it’s what you do before an exhibition or event that counts? Now doesn’t that sound

First confession: I didn’t invent this powerful question! It’s something that has been coming through in various research projects on Sustainability and ESG development that

Despite developments across the pond and ongoing debate on their relevance, Environmental, Social and Governance (ESG) standards remain important. It’s not just about being ethical,

The advent of a new leader of the USA is just the latest of several recent occasions where new bosses have come on board and

We’ve just been recruiting. And once again we’ve noticed the absolute dearth of people who can write. I don’t just mean stringing a grammatical sentence

In my last newsletter, I talked about raising awareness of health issues. But I know it’s easier said than done. How do you cut through

Isn’t that a good question! One of you delightful readers sent it to me last week for my response (you know who you are). Well

I was recently reminded of the challenges women face in primary care when a close friend’s mother was finally diagnosed with a rheumatological condition –

Listening to your own recorded voice can be a bit cringe-worthy, but podcasts are a useful addition to your marketing arsenal. By introducing a new

Business is still about people connecting with people. So it makes sense that posts on personal LinkedIn profiles receive more attention than corporate pages. It’s

Is this an unsubstantiated grumble or a justified complaint? We certainly hear it often enough. For instance, we do a lot of work in healthcare,

So the whole world has gone mad about sustainability and ESG. It really has. Every firm I know, in every sector, is obsessing about how

This short weekly email aims to provide insider tips and strategies to empower organisations in boosting their presence and making a meaningful impact in healthcare.

I was running a combined training session the other day, and the eternal gulf of understanding between marketing and sales was once again apparent. You

I’ve been musing on the Government’s ‘black hole’ of £20+ billion. Setting aside any debate over whether it was the last lot’s fault, or whether
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.