
Does a strong brand make thought-leadership unnecessary?
Isn’t that a good question! One of you delightful readers sent it to me last week for my response (you know who you are). Well

Isn’t that a good question! One of you delightful readers sent it to me last week for my response (you know who you are). Well

I was recently reminded of the challenges women face in primary care when a close friend’s mother was finally diagnosed with a rheumatological condition –

Listening to your own recorded voice can be a bit cringe-worthy, but podcasts are a useful addition to your marketing arsenal. By introducing a new

Business is still about people connecting with people. So it makes sense that posts on personal LinkedIn profiles receive more attention than corporate pages. It’s

Is this an unsubstantiated grumble or a justified complaint? We certainly hear it often enough. For instance, we do a lot of work in healthcare,

So the whole world has gone mad about sustainability and ESG. It really has. Every firm I know, in every sector, is obsessing about how

This short weekly email aims to provide insider tips and strategies to empower organisations in boosting their presence and making a meaningful impact in healthcare.

I was running a combined training session the other day, and the eternal gulf of understanding between marketing and sales was once again apparent. You

I’ve been musing on the Government’s ‘black hole’ of £20+ billion. Setting aside any debate over whether it was the last lot’s fault, or whether

Yesterday I had the same conversation twice. In the morning it was with a major US medtech company. In the afternoon, it was with a

More and more firms are reporting their sustainability credentials in a bid to raise capital on the markets. We know what’s driving this – the

Sounds simple, doesn’t it? Everyone with an interest must surely be consulted? Yet we know that this way lies sclerosis and disaster! Let’s start with

If you want to research business opinion (as opposed to consumer) then surely you can find a fieldwork company that gives you access to business

I’m reacting, of course, to the glib idea that larger companies can insist their suppliers meet ESG criteria – or lose their business. Sounds great

So I started the week with another case of ‘pass the sick bag, Alice’. For the sixth time in as many weeks, I’ve heard people

You all know that we’ve been creating, engaging and managing customer communities for ages, right? Nowadays, though, we are increasingly asked by clients about how

I hadn’t quite cottoned on to the fact that we’ve been in this market for over a decade, until a friend told me so! We were

So we live in a nurturing world, right? Every one of us, if asked, would say that we aim to look after our employees or our
Only those who are capable of silliness can be called truly intelligent.